Privacy Policy
PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR
INFORMATION?
When you purchase something from our store, as part of the buying and selling
process, we collect the personal information you give us such as your name,
address and email address.
When you browse our store, we also automatically receive your computer’s
internet protocol (IP) address in order to provide us with information that
helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails
about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify
your credit card, place an order, arrange for a delivery or return a purchase,
we imply that you consent to our collecting it and using it for that specific
reason only.
If we ask for your personal information for a secondary reason, like marketing,
we will either ask you directly for your expressed consent, or provide you with
an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us
to contact you, for the continued collection, use or disclosure of your
information, at any time, by contacting us at or mailing us at: sale@t-ogroup.com
Phnom Penh
KH
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or
if you violate our Terms of Service.
SECTION 4 – T-O Group
Our store is hosted on togroup.app (T-O Group Co,.LTD) They provide us with the
online e-commerce platform that allows us to sell our products and services to
you.
Your data is stored through AWS data storage, databases and the general
application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then forward
your credit card data. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Returned/Exchange Policy
We guarantee you satisfaction on items purchase from T-O Group.com or our online store, can be returned/exchanged within 14 days of delivery with a valid receipt, item original box and its accessories.
Product MUST BE unused, undissembled, dropped and in an undamaged condition.